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wcm:dynamicConversion in SSXA Outputs Symbols For Chinese Characters on Windows OS (Doc ID 2416681.1)

Last updated on JUNE 29, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, Conversion

ACTUAL BEHAVIOR
---------------
Using dynamic converter tag for conversion of files which includes english as well as non english content.
Non English content sometimes does not pick up encoding i.e. UTF-8 and hence shows special symbols instead of the text.
 

EXPECTED BEHAVIOR
-----------------------
The generated TIFF file should be same as original file

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload a document such that gets converted using DC in a content server installed in windows.
2. Once document is released, check the converted file in a SSXA application using wcm:dynamicConverter tag

Cause

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In this Document
Symptoms
Cause
Solution
References


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