My Oracle Support Banner

Getting 500 Error With REST POST Call To Update Sites User Password (Doc ID 2418829.1)

Last updated on MAY 31, 2021

Applies to:

Oracle WebCenter Sites - Version and later
Information in this document applies to any platform.


On : version, WebCenter Sites

Getting 500 exception with REST POST call.

To automate the user administration in Webcenter Sites with REST api, following below steps:

1. POST call to /cas/v1/tickets to get TGT.
2. POST call to get ticket based on TGT.
3. Encrypt the multiticket token using /sites/wem/service/encrypttoken
4. Modify the JSON (Password value) and POST response with multiticket along with X-CSRF-Token as Header

On step #4 is throwing 500 Internal Server Error

REST error response:

The issue has the following business impact:
Due to this issue, cannot automate the user administration in Webcenter Sites


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.