Getting 500 Error With REST POST Call To Update Sites User Password
(Doc ID 2418829.1)
Last updated on MARCH 29, 2023
Applies to:
Oracle WebCenter Sites - Version 12.2.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.1.0.0 version, WebCenter Sites
Getting 500 exception with REST POST call.
To automate the user administration in Webcenter Sites with REST api, following below steps:
1. POST call to /cas/v1/tickets to get TGT.
2. POST call to get ticket based on TGT.
3. Encrypt the multiticket token using /sites/wem/service/encrypttoken
4. Modify the JSON (Password value) and POST response with multiticket along with X-CSRF-Token as Header
On step #4 is throwing 500 Internal Server Error
REST error response:
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, cannot automate the user administration in Webcenter Sites
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |