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Getting 500 Error With REST POST Call To Update Sites User Password (Doc ID 2418829.1)

Last updated on JULY 04, 2018

Applies to:

Oracle WebCenter Sites - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.0.0 version, WebCenter Sites

Getting 500 exception with REST POST call.

To automate the user administration in Webcenter Sites with REST api, following below steps:

1. POST call to /cas/v1/tickets to get TGT.
2. POST call to get ticket based on TGT.
3. Encrypt the multiticket token using /sites/wem/service/encrypttoken
4. Modify the JSON (Password value) and POST response with multiticket along with X-CSRF-Token as Header

On step #4 is throwing 500 Internal Server Error

REST error response:

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, cannot automate the user administration in Webcenter Sites

Cause

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In this Document
Symptoms
Cause
Solution
References


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