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Active Directory Trusted Recon Fails Silently When Scheduled To Run Automatically But Runs Fine When Run Manually (Doc ID 2418875.1)

Last updated on JULY 03, 2018

Applies to:

Identity Manager - Version 11.1.2.3.170924 and later
Information in this document applies to any platform.

Symptoms

OIM 11.1.2.3.12 version, Feature: Reconciliation
AD Connector 11.1.1.6.0

AD Trusted Recon when scheduled to run automatically does not bring in any data. There is no record of the job run in job history. It works fine when manually run.

It was working before and one is not sure what changed. Have been pulling in users earlier but they are not sure that this occurred at the same time that the job stopped running automated but it runs when run manually.

Changes

 The issue can be reproduced at will with the following steps:
1.Schedule AD Trusted Recon to run at a particular time
2. Make changes in AD
3. After the scheduled job time has passed,data is not brought in.

Also, there is no record in job history and no noticeable errors in the logs.

Cause

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