WFR Recognition Server is not Detecting Bar Codes on Images from Scan for ISIS

(Doc ID 2421207.1)

Last updated on JULY 11, 2018

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

Bar codes are scanned in Scan for ISIS using Kodak scanner.  In the past this was working, but it seems recently all scans from this workstation fail to detect bar codes when processed through Recognition Server.  In the Recognition Server log it is showing:

***Error*** bar code PaymentsBarcode defined for searching external database is empty.

 

Changes

 

Cause

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