Why Are Users Unable To Print Multiple Documents From Search Results When Using A Load Balancer After Applying WebCenter Content: Imaging 22.214.171.124 Patch 13?
(Doc ID 2424040.1)
Last updated on SEPTEMBER 05, 2019
Applies to:Oracle WebCenter Content: Imaging - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
After applying WebCenter Content: Imaging 188.8.131.52 Cumulative Patch 13 and IPMRepository Patch 2, users are unable to print multiple documents from search results when using a load balancer.
A virtual IP (company.company.company.state.us) is defined on the load balancer. The virtual IP is configured to redirect requests to https://company.company.company.state.us/imaging and http://company.company.company.state.us to port 16000 on the Imaging application server (server.company.company.state.us). SSL is off-loaded at the load balancer.
When logging in to the Imaging client using https://company.company.company.state.us/imaging, the java web launcher displays:
When logging in to the Imaging client without the load balancer in place, the error does not occur. JDK 1.7.0_80 is being used.
How can this be resolved?
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