OGGMON-20623 Fail To Get Web Service Port, Java.lang.Exception: PM Server Is Down, Please Check
(Doc ID 2427265.1)
Last updated on OCTOBER 03, 2022
Applies to:
Management Pack for Oracle GoldenGate - Version 12.2.1.2.0 and laterOracle GoldenGate - Version 12.3.0.1.2 and later
Information in this document applies to any platform.
Symptoms
After enabling monitoring in GoldenGate 12.3.0.1.2 the process PMSRVR crashes with no errors
ogg_agent.log shows
Enabling XML trace on PMSRVR shows -> "No such file or directory" type errors like
ERROR|ggrepo.bdb |Monitoring Thread| 2313 ggrepo/PersistenceBDB.cp | Transaction in error, operation ignored
ERROR|ggnet.udpsocket |main| 119 ggnet/UDPSocket.cpp | UDPSocket SetAddress Failed. Error code is 1
ERROR|ggrepo.bdb |CollectorRouter-1| 1427 ggrepo/PersistenceBDB.cp | Error (dirbdb): Database 'procmap.db' open failed.: No such file or directory
To enable XML trace for PMSRVR
1. Create a new file called -> $OGG_HOME/$OGG_HOME/gglog-pmsrvr.xml
with the following content:
<configuration reset="true">
<appender name="myAppender" class="RollingFileAppender">
<param name="File" value="gglog-%I.log"/>
<param name="MaxBackupIndex" value="9"/>
<param name="BufferedIO" value="false"/>
<layout class="PatternLayout">
<param name="Pattern" value="%d{%Y-%m-%d %H:%M:%S} %-5p|%-30.30c|%t|%5L %-24.24C{2} | %m%n"/>
</layout>
</appender>
<root>
<level value="all"/>
<appender-ref name="myAppender"/>
</root>
</configuration>
2. STOP all GoldenGate processes then start GoldenGate with the following steps:
start manager
start *
start jagent
3. Once PMSRVR stops/crashes check trace file -> $OGG_HOME/gglog-pmsrvr*.log
content.
4. Remove -> $OGG_HOME/$OGG_HOME/gglog-pmsrvr.xml
to disable PMSRVR XML trace.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |