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OAM Authentication Failed with WebCenter Fusion Apps During Document Transfer Utility Operation (Doc ID 2428131.1)

Last updated on MARCH 10, 2020

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9 version, Fusion Application Integration

Oracle WebCenter Transfer Utility is not working.

Customer trying to download the Files from Content Server using Webcenter Document Transfer Utility. This utility is not downloading the file, and it is giving the exception as OAM11GWebAuthentication Handler.


ERROR
-----------------------

URL with '_dav' and Error caused as,

Error - Http status: Unauthorized

IdcClientException Caught ...
oracle.stellent.ridc.protocol.http.HttpProtocolException: Http status: Unauthorized
  at oracle.stellent.ridc.protocol.http.IdcHttpProtocol.writeRequest(IdcHttpProtocol.java:398)
  at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:179)
  at oracle.ucm.client.AbstractTool.sendRequest(AbstractTool.java:1088)


URL without '_dav' and Error caused as,

 oracle.stellent.ridc.protocol.http.HttpProtocolException: OAM authentication failed
  at oracle.stellent.ridc.protocol.http.auth.OAM11GWebgateAuthHandler.throwFailedAuthenticationException(OAM11GWebgateAuthHandler.java:640)
  at oracle.stellent.ridc.protocol.http.auth.OAM11GWebgateAuthHandler.handleLogin(OAM11GWebgateAuthHandler.java:282)
  at oracle.stellent.ridc.protocol.http.auth.OAM11GWebgateAuthHandler.sendAuthenticatedRequest(OAM11GWebgateAuthHandler.java:166)
  at oracle.stellent.ridc.protocol.http.IdcHttpProtocol.writeRequest(IdcHttpProtocol.java:347)
  at oracle.stellent.ridc.IdcClient.sendRequest(IdcClient.java:179)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. WebCenter File download with ODTU
2. Error thrown



Cause

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In this Document
Symptoms
Cause
Solution
References


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