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Identity And Sysadmin Consoles are not Available with Errors in the Log Showing "Failed to initialize the application" and "Unresolved application library references....oracle.iam.ui.model" (Doc ID 2429332.1)

Last updated on APRIL 14, 2021

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

After patching the OIG 12.2.1.3.180713 or later or OIM 11.1.2.3.180620 or later, followed the steps in "Updating Oracle Identity Governance Web Applications", restarted the OIG server, following OIG system applications/libraries went to the Prepared state:

    oracle.iam.console.identity.self-service.ear (V2.0)
    oracle.iam.console.identity.sysadmin.ear (V2.0)
    oracle.iam.ui.model(1.0,11.1.1.5.0)
    oracle.iam.ui.view(11.1.1,11.1.1)

The following Error (or similar) can be found in the OIG server log:

 

A similar issue on startup may also occur without having applied any patches.

Changes


Cause

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