My Oracle Support Banner

Importing Case Source into a New Installation of EDQ 12c Returns "Error: File = 2.0, Server = 1.3 (Code: 300,263)" (Doc ID 2430950.1)

Last updated on MAY 25, 2023

Applies to:

Oracle Enterprise Data Quality - Version 12.1.3.0.0 and later
Oracle Enterprise Data Quality on Marketplace - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

After installation of a new Enterprise Data Quality (EDQ) 12c installation and attempting to import a Case Source from another installation, the import process raises an error:

  Error: File = 2.0, Server = 1.3 (Code: 300,263)

Changes

The instance of EDQ where the file was exported (source system) is the same version as the instance of EDQ to which the file is being imported, however the source system was upgraded from an earlier release.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.