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Request Awaiting Approval with Approval Details Showing Task Status Alerted Assigned to Weblogic User (Doc ID 2433164.1)

Last updated on OCTOBER 08, 2021

Applies to:

Identity Manager - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

The request has a status of Request Awaiting Approval  and the Approval Details tab shows the task line item with an Alerted status and shows the Weblogic User as the assignee.

If you select the task line item from the Approval Details tab, there is an error showing in the Comments with content similar to:

 

From the EM Console, the instance will show with the Recovery Needed and Faulted icons.  If you open the instance, the Flow Trace shows the approval task with a state of Recovery Needed.

Changes

The approver user has a proxy configured in OIM.

The composite used for the approval has been updated at some point to modify the Access settings on the task.

Cause

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