My Oracle Support Banner

ORA-28041 Occurs Attempting to Change an Expired Password through Forms (Doc ID 2433453.1)

Last updated on AUGUST 14, 2018

Applies to:

Oracle Forms - Version to [Release 11g]
Information in this document applies to any platform.


When using the Oracle Forms interface to change an expired password, the following error occurs:

ORA-28041: Authentication protocol internal error

The same error happens when attempting to change the password directly through SQLPlus using the SQLPlus in the Forms home ( against a 12.2.x db.
If using the SQLPlus from the db home (, it works as expected.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.