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Performing a Descending Column Sort in Java Advanced Management Console (AMC) Fails with "Internal Server Error" (Doc ID 2433569.1)

Last updated on OCTOBER 11, 2020

Applies to:

Java SE JDK and JRE - Version 7 and later
Information in this document applies to any platform.


When migrating from AMC 2.7 EA1 to AMC 2.7 EA2 in an environment with approximately 200,000 desktops, the number of registered agents shown on the console increases and continue to do so even though no agent has yet been deployed to any machines. The AMC server is upgraded to version EA2 while the desktop agents remain at version EA1.

The issue can be reproduced by performing a descending column sort which throws an "Internal Server Error" message below:

The expected behavior is that no change is made to the registered agents until after the desktop agents are migrated and that no error is observed.


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