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Upgraded to Webcenter Content 12c, Microsoft Office 2010 displays this Error: "Certificate error: The Application Experienced an Internal Error Loading the SSL Libraries" (Doc ID 2434090.1)

Last updated on MARCH 05, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After Upgrading to Webcenter Content 12.2.1.3, The following error occurs when trying to view MS Office 2010 excel files.

"Certificate error: The application experienced an internal error loading the SSL libraries."

This currently works without issues on Webcenter Content 11.1.1.9.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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