Inviting Non-Registered Users in WebCenter Portal Sends Email Notification With Malformed/Truncated Link to the Registration Page, and Clicking the Link Returns "Server not found" (Doc ID 2437475.1)

Last updated on SEPTEMBER 12, 2018

Applies to:

Symptoms

Inviting non-registered users in WebCenter Portal sends email notification with malformed/truncated link to the registration page. 

STEPS

Issue can be reproduced with the following steps: 

1. Enable Shared Email in WebCenter Portal.
    
   See:
   

   Fusion Middleware Administering Oracle WebCenter Portal
   12 Managing Mail
   12.10 Configuring Send Mail Notifications for WebCenter Portal
   12.10.1 Enabling Shared Mail Connections for Send Mail Notifications

    

2. Configure Self-Registration By Invitation in WebCenter Portal.
   
   See:
   

   Fusion Middleware Administering Oracle WebCenter Portal
   26 Configuring the Policy and Credential Store
   26.6 Configuring Self-Registration By Invitation in WebCenter Portal

    

3. Enable Self-Registration By Invitation-Only in WebCenter Portal.
   
   See:

   Fusion Middleware Administering Oracle WebCenter Portal
   38 Configuring Global Defaults Across Portals
   38.10 Enabling Self-Registration
   38.10.3 Enabling Self-Registration By Invitation-Only
   
   

4. Create a Portal.
   e.g.: TestPortal1
   
   
   
5. Configure the shared connection for the portal.
   
   See:

   Fusion Middleware Building Portals with Oracle WebCenter Portal
   50 Adding Mail to a Portal
   50.2.1 Configuring a Shared Mail Connection for a Portal

   
   
   • Go to: Manage -> All Settings in the Portal.
     
     
   • Click Settings.
     
     
   • On the Settings page, scroll down to the Attributes section, 

     then click Add Attribute..
     
     

   • Add the following attributes:
     
     collab.mail.compose.sharedConnectionName = SharedMailConnection
     notifications.use.mail.composer = true

   • Click Save.
     
     

6. Invite a Non-Registered User.
   
   See:

   Fusion Middleware Building Portals with Oracle WebCenter Portal
   31 Managing Members and Assigning Roles in a Portal
   31.5 Adding Members to a Portal
   31.5.4 Inviting a Non-Registered User

   
   
   • Go to: Manage -> All Settings in the Portal.
     
     
   • Then click the Security Icon and then the Members Tab.
     
     
   • Click Options.
     
     
   • Edit the greeting messages as desired and click Save.
     
     
   • Click Invite People, then select Invite Non-Registered Users.
     
     
   • Enter an email address for one or more prospective members.
     Then select a role for the perspective member (e.g. Participant) 

     and click Invite.
     
     

   • A Pop-Up message saying "Invitation sent successfully to ..." is displayed.
     
     
     
7. Check the email for the invited user.
   
   
   
   • You will see an email from GroupSpaceMailer with the following in the message body:
     
     Please click on the URL given below to register yourself.
     Register yourself..
   • Click the "Register yourself.." link for the email invitation.
     You will be redirected to the link but the browser will display:
     Server not found
     
     
   • On the "Server not found page" inspect the URL.

     Note the URL looks like this:
             http://mywebcen/oracle/webcenter/page/scopedMD/s8bba98ff_4cbb_40b8_beee_296c916a23ed/businessRolePages/AppSelfRegistration.jspx?...

     When it should be like this:
             http://mywebcenter.vm.oracle.com:9102/webcenter/portal/oracle/webcenter/page/scopedMD/s8bba98ff_4cbb_40b8_beee_296c916a23ed/businessRolePages/AppSelfRegistration.jspx?...
     
     
     

Changes

Cause

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