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Can't Login Into Workspace On IOS (Doc ID 2444650.1)

Last updated on SEPTEMBER 30, 2018

Applies to:

Oracle Mobile Security Suite - Version 11.1.2.3.160419 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.3.160419 version, Mobile Client, iOS

Unable to login into workspace on iOS

Registration failure
Device policy violation

OMSS Version 3.0.5
Workspace Version 11.1.2.3.9.116.17898.F
iOS Version 11.4.1

The issue happens when trying to log into Workspace

error
[Mon Aug 13 17:16:00 2018] [info] [client 172.30.4.250] (70014)End of file found: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!]
[Mon Aug 13 17:16:00 2018] [info] [client 172.30.4.250] Connection closed to child 44 with abortive shutdown (server omss.sky.com.mx:443)
[Mon Aug 13 17:16:00 2018] [info] [client 10.251.123.250] Connection to child 40 established (server omss.sky.com.mx:443)
BUSINESS IMPACT
-----------------------

Changes

 New Device, iOS Version 11.4.1

Cause

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