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Get AccessToken From Mobile And Token Not Working Anymore (Doc ID 2445374.1)

Last updated on APRIL 01, 2019

Applies to:

Oracle Mobile and Social - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.3.180417 version, Authentication Engine

When attempting to generate an authentication token using Mobile and Social after apply BP14 or BP15, the following error occurs.

ERROR
-----------------------
2018-07-16T16:38:52.327-03:00] [OAM_CORP_PRD_oam_Srv1] [ERROR] [OAM-04020] [oracle.oam.proxy.oam] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 005SIBtCHfg2ZNg_HDx0if0005y100002Q,0:2] [APP: oam_server#11.1.2.0.0] Exception encountered while processing the request: {0}. Message : {1}[[
oracle.security.am.common.exceptions.NAPException: Exception in decryption
  at oracle.security.am.common.nap.util.decryptor.CookieDecryptor.doAESDecryption(CookieDecryptor.java:299)
[2018-07-16T16:38:52.329-03:00] [OAM_CORP_PRD_oam_Srv1] [ERROR] [OAMAGENT-02021] [oracle.security.idaas.rest.provider.token.OAMLocalSDKTokenServiceProvider] [tid: [ACTIVE].ExecuteThread: '43' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 005SIBtCHfg2ZNg_HDx0if0005y100002Q,0:2] [APP: oam_server#11.1.2.0.0] The Access Server has returned a fatal error with no detailed information.
....


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to generate an authorization token using the mobile & social service



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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