ESSO Synchronization Error: The keys in the Synchronizer Extension do not match the keys on this computer. Synchronization will not occur. Please contact your administrator. (Doc ID 2448558.1)

Last updated on APRIL 26, 2023

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.0 and later
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)

Users logging into a Windows computer with ESSO installed are prompted with a synchronization error during the initial startup of ESSO Logon Manager.

The computers are newly imaged with the Windows 10 operating system.

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In this Document

Symptoms

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