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Using ESSO ESSO is Giving This Synchronization Error: The keys in the Synchronizer Extension do not match the keys on this computer. Synchronization will not occur. Please contact your administrator. (Doc ID 2448558.1)

Last updated on MAY 26, 2021

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version and later
Information in this document applies to any platform.
***Checked for relevance on 19-NOV-2019***


On : version, Logon Manager

One ESSO user had issues with the PC. IT service desk deleted the profile and created it again. Now ESSO is giving an synchronization error and the ID and passwords are blank in ESSO logon manager.

the following error occurs.


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