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WFR Errors Processing a Document "Error in classification and extraction step on document" and "Page index out of range" (Doc ID 2450719.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.9.0 to 12.2.1.3.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

When processing in the AP Project 1007D, there is an error in RTS instance while performing classification/extraction on specific documents:

[Info] |30| 13:32:02.570 | 9140 | 5135448k/11641368k | 5629316k/30126316k | 215112k/206716k | 634 | 96/53 | DocName.wdc
[Info] |30| 13:32:02.570 | 9140 | 5135452k/11641364k | 5629316k/30126316k | 215112k/206716k | 634 | 96/53 | Performing classification and extraction step on document 'DocName.wdc' (1/1)
[Info] |30| 13:32:02.585 | 9140 | 5135464k/11641352k | 5629316k/30126316k | 215112k/206716k | 635 | 96/53 | Separator page (Page 1) was removed from the document
[Error] |10| 13:32:02.632 | 9140 | 5135460k/11641356k | 5629384k/30126248k | 215112k/206724k | 635 | 96/53 | Error in classification and extraction step on document 'DocName.wdc'.
 Description: Error extracting class 'Generic', field 'DocumentType': Page index out of range.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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