My Oracle Support Banner

Exalogic Virtual: Guest vServers EoIB Network Not Working & Unable To Ping EoIB Network Gateway From The vServer (Doc ID 2453050.1)

Last updated on OCTOBER 23, 2019

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.0.0 and later
Linux x86-64
Oracle Virtual Server x86-64

Symptoms

In Exalogic Virtual 2.0.6.x racks, issue of EoIB network not working on guest vServers is seen. At the time of the issue we are unable to ping EoIB network Gateway from the Guest vServer.

Below is the environment details where the problem is noticed.

Regarding the MPO-to-4 LC Fibre Splitter cable, please refer to the following Doc section "6.6.6.1 Ethernet Device Requirements"

https://docs.oracle.com/cd/E18476_01/doc.220/e18478/GUID-392F44C9-A2D4-408B-8A23-370CDAB9F1DC.htm#ELMOG76090

One day, ES2-64 switch 2 failed. After replacing it and restoring the configuration, it is noticed that when shutting down ES2-64 switch 1 and only keep ES2-64 switch 2 UP, all vServers can't ping the EoIB bond interface gateway IP. However when only keep ES2-64 switch 1 up, there is no issue.

During the time of the issue, the following checks were performed:

Changes

When ES2-64 switch 2 failed, the Exalogic rack as well as the uplink switches were also relocated to a new data center.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.