Setting the "Task count" for views to be "On Demand" does not give good performance (Doc ID 2454250.1)

Last updated on AUGUST 16, 2024

Applies to:

Symptoms

In the bpm workspace you can set "Display count of tasks in each view" to "OnDemand" (this is set under Administration, Application preferences). 

  "On Demand" shows the number of tasks on views that have been visited which should give a performance . So when you first login, all you should see is "My Tasks" count.  Then, assuming that a user goes to My Tasks, and clicks edit, and chooses the option to show task counts for views he should see the task count for each view he clicks on. 

When a user logs in, they see the task count next to MyTasks and no other views.  However, behind the scenes, if you enable the oracle.soa.services.workflow.performance logger, you can see that the workspace actually calls TaskQueryService.countViewTasks for each view, which causes a significant performance delay.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.