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EDQ Login Error Message On IE11 (Doc ID 2461326.1)

Last updated on OCTOBER 23, 2018

Applies to:

Oracle Enterprise Data Quality - Version 11.1.1.7.4 and later
Information in this document applies to any platform.

Symptoms


EDQ login error message on IE11 and Chrome Browser .

javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
  at sun.security.ssl.Alerts.getSSLException(Unknown Source)
  at sun.security.ssl.Alerts.getSSLException(Unknown Source)
  at sun.security.ssl.SSLSocketImpl.recvAlert(Unknown Source)
  at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
  at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
  at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
  at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
  at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
  at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
  at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
  at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
  at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source)
  at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
  at com.sun.deploy.net.BasicHttpRequest.doGetRequestEX(Unknown Source)
  at com.sun.deploy.cache.ResourceProviderImpl.checkUpdateAvailable(Unknown Source)
  at com.sun.deploy.cache.ResourceProviderImpl.isUpdateAvailable(Unknown Source)
  at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
  at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
  at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
  at java.util.concurrent.FutureTask.run(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
  at java.util.concurrent


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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