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OAM 12.2.1.3.0 WebGate for OHS Returns 500 Internal Server Error (Doc ID 2462321.1)

Last updated on OCTOBER 19, 2018

Applies to:

Oracle Access Manager - Version 12.1.2.3.180706 and later
Information in this document applies to any platform.

Symptoms

On OAM 12.1.2.3.180706 version (but most probably with any 12.2.1.3 WebGate version), when attempting to access an OHS resource after configuring the WebGate, a 500 Internal Server Error is returned.  When the $DOMAIN_HOME/servers/<ohs instance name>/logs/webgate.log file shows errors/warnings similar to the following:

2018/08/29@16:34:23.50762 4800 7343 CONNECTIVITY WARNING 0x00002104 /ade/aime_NGAMAC_12.2.1.3.0_LINUX.X64_slaveView_193/ngamac/src/palantir/netlib/src/obmessagechannel.cpp:915 "Error performing socket operations"
2018/08/29@16:34:23.50772 4800 7296 CONN_MGMT ERROR 0x00001C08 /ade/aime_NGAMAC_12.2.1.3.0_LINUX.X64_slaveView_193/ngamac/src/palantir/aaa_client/src/watcher_thread.cpp:138 "NAP initialization failed"
2018/08/29@16:34:23.50785 4800 7296 CONN_MGMT ERROR 0x00001542 /ade/aime_NGAMAC_12.2.1.3.0_LINUX.X64_slaveView_193/ngamac/src/palantir/aaa_client/src/watcher_thread.cpp:364 "OpenConnection failed" conn^object{ObConnectionAAA:0x7F309003CA60{_socket=NULL}{_state=ObConnDown}{_priority=1}{_debug=false}{_host=oamhost.oracle.com}{_port=5575}{replyMapSize=0}{_seqno=416}{_isSpare=false}{_createTime=0}{_closedTime=0}{_retries=2}{_invalid=false}}



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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