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SLPO Process In WebCenter Forms Recognition Is Matching The Incorrect Quantity (Doc ID 2462770.1)

Last updated on JUNE 01, 2021

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

The Single Line Purchase Order (SLPO) process in WebCenter Forms Recognition (WFR) is matching a PO line with Quantity 6 to the PO line with Quantity 5, and exporting the Quantity 6 to the downstream systems.  It is not expected that the export continue if the quantities do not match.

For example, a customer receives an invoice for 6 items at a unit price of 5.25 for a total of 31.50. Verifier has all the information correct. When doing line pairing when exporting, the quantity listed in the PO Table is for a quantity of 5 at a unit price of 5.25 and a total of 26.25. The export log stated that the quantity check is 6 = 6, and it exported it. Why is this bypassing human interaction?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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