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Certification Event Listener Not Triggering When Using Identity Status (Doc ID 2463964.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Identity Manager - Version 12.2.1.3.180413 and later
Information in this document applies to any platform.

Symptoms

When configuring an event listener for Identity Status change through a trusted recon process, the event listener is not picking up the change event / triggering a certification for the user changes.

The condition is as below:


The event listener should pick up the user changes and run the certification when the certification event trigger job is run

Steps to reproduce:

1) Have a connector that does trusted reconciliation against LDAP

2) Create a user certification for your environment

3) Create a certification event listener for the above certification for user
xelsysadm with the following 2 simple conditions

ModifiedUser.previousValue.firstName isn't
ModifiedUser.currentValue.firstName and
ModifiedUser.currentValue.identityStatus is IdentityStatus.Active

4) Modify the first name of a user in LDAP and run trusted reconciliation so the
first name of the user is modified in OIM

5) Run the Certification Event Trigger Job and see how no certifcation is
created.

6) Now remove from the event listener condition
ModifiedUser.currentValue.identityStatus is IdentityStatus

7) Modify the same user first name in ldap and run trusted reconciliation so the
first name of the user is modified in OIM

8) Run the Certification Event Trigger Job and see how this time the
certification is created.

The condition ModifiedUser.currentValue.identityStatus is
IdentityStatus.Active is not working as expected (user is active)

Cause

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In this Document
Symptoms
Cause
Solution
References


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