WEC 12c Document Conversion Fails and Errors "Error occurred while processing batch" and "Conversion failed due to return code" Occur
(Doc ID 2466879.1)
Last updated on APRIL 05, 2021
Applies to:Oracle WebCenter Enterprise Capture - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
An Import Processor folder source job is set up to use a Document Conversion job in Post-Processing. The Conversion job is set use External Conversion as follow:
External Conversion Program: <path>\gswin64c.exe
Command Line Parameter: -dNOPAUSE -q -sCompression=lzw -r300 -sDEVICE=tiffgray -dBATCH -sOutputFile=
The conversion job is passing the file path to GhostScript: <Path>\Users\<username>\AppData\Local\Temp\110398\110398.4. However the document path is <Path>\Users\<username>\.oracle_capture\Batches\CAPTURE_02\1\110398.
The conversion fails because of an incorrect path of the input file.
The error in log file shows the following:
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