The Scheduler Tab is Missing from WebCenter Portal Administration > Tools and Services > Search Setting After Configuring WebCenter Portal with Elasticsearch (Doc ID 2470429.1)

Last updated on APRIL 04, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR

After configuring Elasticsearch With WebCenter Portal, it is found that the Scheduler tab is missing from WebCenter Portal Administration > Tools and Services > Search Setting.



EXPECTED BEHAVIOR

After configuring Elasticsearch there should be a scheduler tab in WebCenter Portal.


STEPS

The issue can be reproduced at will with the following steps:

1. Configure Elasticsearch with WebCenter Portal.
   
   
2. Apply the latest WebCenter Portal bundle patch for 12.2.1.3.
   Check the following note for information on the latest bundle patch:
   
   Recommended Patches for Oracle WebCenter Portal (Doc ID 1087226.1)
   
   
3. Follow the Post-Installation Instructions for Elasticsearch from the latest bundle patch.
   e.g.:
   
   
   • Stop Elasticsearch:
     ${ES_HOME}/stopElasticsearch.sh
   • Reinstall the Elasticsearch Plug in as follows:
     ${ES_HOME}/elasticsearch/bin/elasticsearch-plugin remove orcl-wcp-es-crawl-ucm-plugin
     ${ES_HOME}/elasticsearch/bin/elasticsearch-plugin install file:/${ORACLE_HOME}/wcportal/es/webcenter-search-es-crawl-ucm-plugin.zip
     
     
   • Start Elasticsearch:
     ${ES_HOME}/startElasticsearch.sh
     
     
4. Connect to WebCenter Portal and navigate to Administration > Tools and Services > Search.
   
   This is where the Search scheduler tab is missing.
   
   
   
5. The WC_Portal-diagnostic.log file shows the following errors:
   
   
   [WC_Portal] [WARNING] [WCS-43054] [oracle.webcenter.framework.service.WebCenterConfig] [tid: [STANDBY].ExecuteThread: '35' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] An error occurred while trying to lookup connection ESearch-conn.[[
   javax.naming.NamingException: java.lang.NullPointerException [Root exception is oracle.adf.share.jndi.ConnectionException: java.lang.NullPointerException]
         at oracle.adf.share.jndi.ContextImpl.findObject(ContextImpl.java:743)
         at oracle.adf.share.jndi.ContextImpl.lookup(ContextImpl.java:159)
         at oracle.adf.share.jndi.ContextImpl.lookup(ContextImpl.java:164)
         at javax.naming.InitialContext.lookup(InitialContext.java:417)
         at oracle.webcenter.framework.service.WebCenterConfig.createConnectionMapSnapshot(WebCenterConfig.java:281)
         at oracle.webcenter.framework.service.WebCenterConfig.createAndEncache(WebCenterConfig.java:101)
   ...

   Caused by: oracle.adf.share.jndi.ConnectionException: java.lang.NullPointerException
         at oracle.adf.share.jndi.ReferenceStoreHelper.getReferencesMapEx(ReferenceStoreHelper.java:355)
         at oracle.adf.share.jndi.ContextImpl.load(ContextImpl.java:918)
        at oracle.adf.share.jndi.ContextImpl.reload(ContextImpl.java:985)
        at oracle.adf.share.jndi.AdfInitialContext.reload(AdfInitialContext.java:118)
   ...

   Caused by: java.lang.NullPointerException
        at oracle.security.jps.internal.credstore.ldap.CredentialEntityMapper.getEntity(CredentialEntityMapper.java:381)
        at oracle.security.jps.internal.policystore.AbstractJpsDataManager.queryBaseEntities(AbstractJpsDataManager.java:347)
        at oracle.security.jps.internal.credstore.ldap.CsfStoreManager.getCredential(CsfStoreManager.java:937)
        at oracle.security.jps.internal.credstore.ldap.CsfStoreManager.getCredential(CsfStoreManager.java:924)
        at oracle.security.jps.internal.credstore.ldap.CsfStoreManagerCacheDecorator.getCredential(CsfStoreManagerCacheDecorator.java:153)
        at oracle.security.jps.internal.credstore.ldap.LdapCredentialStore.getCredentialInternal(LdapCredentialStore.java:456)
        at oracle.security.jps.internal.credstore.ldap.LdapCredentialStore.getCredential(LdapCredentialStore.java:428)
        at oracle.adf.share.security.providers.jps.actions.FetchCredentialAction.run(FetchCredentialAction.java:33)
   ...

    
   
   

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.