My Oracle Support Banner

Custom Error Page is not Displaying When Welcome-file and 500 Error are Introduced (Doc ID 2481529.1)

Last updated on APRIL 15, 2020

Applies to:

Oracle WebLogic Server - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

 When welcome-file and 500 error are introduced the custom error page is not displayed.

The issue can be reproduced with a simple jsp file as welcome-file and the custom error page is configured in web.xml.

500 error happens, but the custom error page is not displayed. An empty page is displayed in Firefox.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.