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Oracle Identity Manager (OIM) 11g and Oracle Identity Governance (OIG) 12c: Notification Emails Intermittently Contain "The task details is not available at this time..." with No Errors in the Logs (Doc ID 2482252.1)

Last updated on AUGUST 30, 2023

Applies to:

Identity Manager - Version to [Release 12c]
Oracle SOA Suite - Version to [Release 12c]
Identity Manager - Version to [Release 11g]
Oracle SOA Suite - Version to [Release 11g]
Information in this document applies to any platform.



Intermittently email notifications do not show the task details and instead show a message with:

The SOA and OIM diagnostic logs do not show any errors.


The task details are intact, but intermittently the icons in the task details page do not appear.


In cases where attachments are included with the notification, the attachment may be corrupt.




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