Import error on Archiver for a non-existent Content ID(s) (Doc ID 2482901.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Symptoms

On WebCenter Content 12.2.1.0.0 version, Archiver is failing on import for a non-existent Content ID(s).

The Content ID(s) could not be found on executing a standard search.


ERROR
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"You are not allowed to create, modify or browse item(s) under trash folder."


STEPS
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The issue can be reproduced at will with the following steps:
1. Create SubTstFolder within TstFolder.
2. Add a content item with expiration date set and let it expire. Note the Content ID.
3. Delete the SubTstFolder:
    a. Browse to WebCenter Content -> Browse Content -> Folders.  Then, check the checkbox for the folder(s) to be deleted. Then Actions > Delete.
    b. Next, go to Users > Trash. Then Actions > Empty Trash.
4. Go to WebCenter Content  -> Content Management drop-down -> Expired Content, then check-mark Expired Content box and see that the Content ID from step# 2 exists.
5. Now try to check-in and/or run Archiver import for content using the same Content ID and above error is seen.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot re-check-in and/or run Archiver import for content using the same Content ID

Changes

 The Content ID(s) was deleted along with the folders that it previously resided in.

Cause

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