ESSO LM Not Responding When Multiple Google Chrome Windows Are Open
(Doc ID 2486513.1)
Last updated on MAY 03, 2021
Applies to:Oracle Enterprise Single Sign-On Suite Plus - Version 220.127.116.11.1 and later
Information in this document applies to any platform.
***Checked for relevance on 24-MAR-2019***
Oracle Enterprise Single Sign-On: Logon Manager
eSSO LM fails to respond to a web application when multiple tabs are open in Google Chrome.
eSSO LM is not responding to web applications when there are 2 open Google Chrome windows on the workstation. ESSO-LM will respond to the application after closing one of the windows. The problem is only reproduces in the Google Chrome browser.
ESSO-LM version 18.104.22.168.1
Chrome version Version 69.0.3497.100 (64 bits) and higher
The ESSO-LM agent is expected to recognize and respond to web applications opened in multiple tabs or windows of the Google Chrome web browser.
STEPS TO REPRODUCE
- Open the Google Chrome web browser.
- Enter the URL for a web application with a predefined application template.
- Open a new tab or browser window.
- Enter the URL for another web application also with a predefined application template.
The issue has the following business impact:
Due to this issue, users cannot use ESSO-LM to inject user credentials into web applications when multiple windows/tabs are open in Google Chrome.
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