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AdminServer For An OIM/SOA Domain Using 100% Cpu And Having Hogged Threads (Doc ID 2490897.1)

Last updated on MARCH 11, 2019

Applies to:

Identity Manager - Version 11.1.2.3.0 to 11.1.2.3.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Using OIM 11.1.2.3.180111 version: AdminServer for an OIM/SOA domain using 100% cpu and having hogged threads. Also seeing stuck threads on ADF and em not producing graphs for ums and hogs server.

ERROR
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The issue can be reproduced with the following steps:
1. Have a dual node cluster upgraded from SOA and oracle_common 11.1.1.7 to 11.1.1.9
2. Logon to FMw Control (em)
3. Navigate User Messaging Service -> click on usermessagingdriver-sms ()
4. Page renders and Message Latency area shows fetching Data..., but no graph ever gets generated and eventually the CPU load on the AdminServer machine goes to 100%

Cause

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