Imaging Input Files are Moved into the Error Folder and Contain Error "Documents must have a file length greater than zero"
(Doc ID 2490904.1)
Last updated on APRIL 12, 2024
Applies to:
Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 and laterInformation in this document applies to any platform.
Symptoms
Input Files are moving into the Imaging Input Agent error folder with below message:
[2017-05-25T13:23:09.039+02:00] [IPM_server1] [ERROR] [TCM-00156] [oracle.imaging.agents] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId:<USERID> ] [ecid: <ECID>] [APP: imaging] Error indexing document number 1.[[oracle.imaging.ImagingException: TCM-02035: File, "<FILENAME>.tif," is zero length. Documents must have a file length greater than zero.
faultType: USAGE at oracle.imaging.document.DocumentServiceUtils.validateInputStream(DocumentServiceUtils.java:131)
[2017-05-25T13:23:09.046+02:00] [IPM_server1] [ERROR] [TCM-00156] [oracle.imaging.agents] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId:<USERID>] [ecid: <ECID>] [APP: imaging] Error indexing document number 2.[[oracle.imaging.InputAgentException: TCM-70025: There is no valid document id to run the command on. faultType: SYSTEM at oracle.imaging.inputagent.InputFilingMDB.processInputFile(InputFilingMDB.java:734) at oracle.imaging.inputagent.InputFilingMDB.onMessage(InputFilingMDB.java:196) at sun.reflect.GeneratedMethodAccessor980.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
faultType: USAGE at oracle.imaging.document.DocumentServiceUtils.validateInputStream(DocumentServiceUtils.java:131)
[2017-05-25T13:23:09.046+02:00] [IPM_server1] [ERROR] [TCM-00156] [oracle.imaging.agents] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId:<USERID>] [ecid: <ECID>] [APP: imaging] Error indexing document number 2.[[oracle.imaging.InputAgentException: TCM-70025: There is no valid document id to run the command on. faultType: SYSTEM at oracle.imaging.inputagent.InputFilingMDB.processInputFile(InputFilingMDB.java:734) at oracle.imaging.inputagent.InputFilingMDB.onMessage(InputFilingMDB.java:196) at sun.reflect.GeneratedMethodAccessor980.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
When reprocessing the same file, it is going through successfully.
Changes
Cause
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In this Document
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