My Oracle Support Banner

Using Oracle Access Manager 12c (OAM and WebGate 11g: The IIS DCC Webgate Hangs With Multi Step Authentication and Custom Plugin (Doc ID 2492541.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Access Manager - Version and later
Information in this document applies to any platform.
Oracle is not responsible for instructions/information from 3rd party sites that may be contained in this KM note.


On : Oracle Access Manager 12c (OAM


Using OAM and IIS WebGate

Configured multi step authentication to show an agreement page after login based on certain condition and once user accepts or decline, the OAM would authenticate or decline auth.

With OAM 12c and IIS DCC WebGate 11g, Added a custom authentication plugin as part of flow to show custom page to show Agree and disagree and in plugin, when trying to redirect to the agreement page (custom jsp war deployed on OAM server) the page just hangs and shows blank page however the same flow works when using ECC WebGate instead.

The logs don't show any errors and on DCC side, the plugin gets executed fine without error but page does not shows.

The same DCC WebGate flow is working fine with Apache/OHS WebGate 11g not not working with IIS DCC WebGate 11g.

IIS DCC WebGate 11g flow works fine.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.