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Oracle Identity Governace (OIG) 12.2.1.3 Request Is Assigned To A Random User If The 2nd Line Manager Is Disabled (Doc ID 2493873.1)

Last updated on DECEMBER 09, 2022

Applies to:

Identity Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

In the following scenario:

User1 has a manager as Manager1 and Manager1 has a manager as Manager2

User1 and Manager1 are active while Manager2 is disabled.

If one manager (not the immediate manager) has been disabled, when the SOA assigns the approval assignee, it runs into this error:

Changes

 

Cause

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