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Sending Email Shows Error "Javax.mail.MessagingException: Could Not Connect To SMTP Host" (Doc ID 2494388.1)

Last updated on SEPTEMBER 03, 2019

Applies to:

Oracle WebCenter Portal - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Attempting to send and email returns the following error in the diagnostic log:

result ==>> <ID> and the email address ==>> <USER>@<DOMAIN>.com mobile number ==>> <PHONE_NUMBER>
javax.mail.MessagingException: Could not connect to SMTP host: <SMTP_HOST>: <PORT_NUMBER>;
nested exception is:
java.net.ConnectException: Connection timed out: connect
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1391)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:412)
at javax.mail.Service.connect(Service.java:288)
at javax.mail.Service.connect(Service.java:169)
at com.tacme.pp.common.utils.EmailUtils.sendEmail(EmailUtils.java:136)
at com.app.view.beans.AppService.getVerificationCode(AppService.java:17349)
at com.app.view.beans.AppService.login_action(AppService.java:495)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
at org.apache.myfaces.trinidad.component.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:46)
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:190)
at oracle.adf.view.rich.component.fragment.UIXRegion.broadcast(UIXRegion.java:184)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:111)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:395)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:115)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:102)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:111)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:395)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:115)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:96)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.broadcastEvents(LifecycleImpl.java:1100)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:446)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:219)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:265)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.portlet.client.adapter.adf.ADFPortletFilter.doFilter(ADFPortletFilter.java:32)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.webcenter.framework.events.dispatcher.EventDispatcherFilter.doFilter(EventDispatcherFilter.java:44)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at com.tacme.pp.filters.EncodingFilter.doFilter(EncodingFilter.java:22)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.wcps.client.PersonalizationFilter.doFilter(PersonalizationFilter.java:74)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.webcenter.content.integration.servlets.ContentServletFilter.doFilter(ContentServletFilter.java:168)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.webcenter.generalsettings.model.provider.GeneralSettingsProviderFilter.doFilter(GeneralSettingsProviderFilter.java:85)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.webcenter.webcenterapp.internal.view.webapp.WebCenterShellPageRedirectionFilter.doFilter(WebCenterShellPageRedirectionFilter.java:342)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:211)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.webcenter.webcenterapp.internal.view.webapp.WebCenterShellFilter.doFilter(WebCenterShellFilter.java:975)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.adf.view.page.editor.webapp.WebCenterComposerFilter.doFilter(WebCenterComposerFilter.java:117)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.adf.share.http.ServletADFFilter.doFilter(ServletADFFilter.java:79)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter.doFilter(RegistrationFilter.java:133)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:478)
at oracle.adfinternal.view.faces.activedata.AdsFilter.doFilter(AdsFilter.java:60)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:478)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(TrinidadFilterImpl.java:303)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl.doFilter(TrinidadFilterImpl.java:208)
at org.apache.myfaces.trinidad.webapp.TrinidadFilter.doFilter(TrinidadFilter.java:92)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.adf.library.webapp.LibraryFilter.doFilter(LibraryFilter.java:180)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.webcenter.webcenterapp.internal.view.webapp.WebCenterLocaleWrapperFilter.processFilters(WebCenterLocaleWrapperFilter.java:369)
at oracle.webcenter.webcenterapp.internal.view.webapp.WebCenterLocaleWrapperFilter.doFilter(WebCenterLocaleWrapperFilter.java:252)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.adfinternal.view.faces.caching.filter.AdfFacesCachingFilter.doFilter(AdfFacesCachingFilter.java:126)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:138)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:464)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:121)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:211)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:138)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:464)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:121)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:211)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3748)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3714)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2283)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2182)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1499)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:263)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: java.net.ConnectException: Connection timed out: connect
at java.net.DualStackPlainSocketImpl.connect0(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:344)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:579)
at java.net.Socket.connect(Socket.java:528)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:233)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:189)
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1359)
... 99 more

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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