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ESSO-LM Not Injecting Credentials Or Interacting With Google Chrome Web Browser (Doc ID 2494899.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and later
Information in this document applies to any platform.Symptoms
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Oracle Enterprise Single Sign-On Suite Plus 11.1.2.3.1: Logon Manager

Actual Behavior

ESSO-LM 11.1.2.3.1, the application is struggling to interact with the Chome Web Browser (version 70.0.3538.110 and later) for web-application templates. The Chrrome Extension has been installed, and there are Forms for both Control ID and Ordinals within the applications being tested. 

Expected Behavior

The ESSO-LM agent will respond to web applications, predefined with a web application template, in the Google Chrome web browser when the ESSO web extension has been installed. 

 

STEPS TO REPRODUCE

  1. Create a web application template for a web application in the ESSO Administrative Console.
  2. Publish the template to the repository. 
  3. Refresh the ESSO-LM agent on the desktop. 
  4. Launch the application in the Google Chrome web browser. 

 

 

Cause

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In this Document
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Cause
Solution


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