User(s) coming from sub-domain of an Active Directory (AD) isn't getting expected roles other than guest and authenticated in WebCenter Content (WCC) (Doc ID 2494989.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Symptoms

ISSUE
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User(s) coming from sub-domain of an Active Directory (AD) isn't getting expected roles other than guest and authenticated in WebCenter Content (WCC) although WebLogic's AD provider shows the group membership. Since the Authentication happens in WebLogic, they are still able to log into UCM (with guest and authenticated roles only).



ERROR
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n/a


STEPS TO REPLICATE
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1. User from the sub-domain of an AD logs into WCC.
2. They get guest and authenticated roles only and are unable to access content.

BUSINESS IMPACT
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User(s) is unable to access documents but is able to login successfully.

Changes

Cause

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