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Capture 12.2.1.3.0 Cumulative Patch 4 (Patch 28602246) - IE11 Does Not Launch Capture Client with Provided Credentials (Doc ID 2495406.1)

Last updated on AUGUST 03, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 to 12.2.1.3.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

Using WebCenter Enterprise Capture 12.2.1.3.0 with cumulative patch 4 <Patch:28602246>.

After applying cumulative patch for, launching the "/dc-client page" prompts for login. After the user has logged in, there is a button the dc-client page labeled "Launch Client". If clicking the "Launch Client" button on Chrome or Firefox, the client application launches and logs in automatically using the user credentials from the "/dc-client" page.

However if clicking on the "Launch Client" button using IE11 the client launches, but requires the user credentials to be manually entered again. For an SSO integration this will not work.

Cause

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In this Document
Symptoms
Cause
Solution
References


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