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ORA-29279 SMTP Permanent Error: 503 #5.3.3 AUTH Not Available (Doc ID 2513567.1)

Last updated on SEPTEMBER 06, 2023

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Application Express (APEX) - Version 18.2 and later
Information in this document applies to any platform.

Symptoms

APEX 18.2 version, Administration

When attempting to to send email in APEX the following error occurs.

ERROR
-----------------------
ORA-29279 SMTP permanent error: 503 #5.3.3 AUTH not available

or

ORA-29279: SMTP permanent error: 504 5.7.4 Unrecognized authentication type

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure STMP Server in APEX Instance setting
2. Test send email from APEX
3. See the error in the Queue

Changes

 Setting Up a new SMTP Server to work with APEX

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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