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Oracle Identity Manager (OIM) 11g and Oracle Identity Governance (OIG) 12: Change User Password Task is in Stuck in Pending Status for a While After Resetting OIM User Password (Doc ID 2526158.1)

Last updated on AUGUST 30, 2023

Applies to:

Identity Manager - Version 11.1.2.3.0 to 12.2.1.3.190109 [Release 11g to 12c]
Information in this document applies to any platform.

Goal

When changing OIM user password, "Change User Password" and "Password Updated" tasks of provisioned resources are triggered and executed automatically.

Sometimes these tasks are stuck in Pending status for a while after triggered. In this case, they are completed after about 15 minutes.

If resetting password on OIM console UI, the browser may reach timeout (e.g. 502 Bad Gateway) while waiting for the operation to be completed.

Solution

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