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Can't Login To Capture Client With SSO, But Console Works (Doc ID 2531236.1)

Last updated on JULY 23, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When logging in to the WebCenter Enterprise Capture client using SSO, the below error occurs:

Failed to obtain the SystemInfo object from the Server

Logging in to the Capture console works without error.

Changes

Implemented SSO in working Capture 12.2.1.3 environment.

Cause

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