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Issues caused by WCS_Event and WCS_Conversion tables after upgrade. (Doc ID 2534990.1)

Last updated on DECEMBER 17, 2019

Applies to:

Oracle WebCenter Sites - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, WebCenter Sites

We have carried out Sites upgrade in two environments UAT Authoring (Source) and UAT Delivery (Destination) from 12.2.1.0.0 to 12.2.1.3.0. When attempting to access Contributor UI
the following error occurs.

ERROR
-----------------------
Error reading configuration file.
Unable to read the configuration file. Please check the console for more details (RequestError. Unable to load /sites/ContentServer?pagename=fatwire/UI/controller/controller&elementName=UI/Config/Global status: 500)

and the following error is noticed in logs

Exception including resource /jsp/cs_deployed/UI/Data/Site/GetPreviewableTypes.jsp[[
java.lang.NullPointerException
  at java.lang.Class.forName0(Native Method)
  at java.lang.Class.forName(Class.java:264)
  at com.openmarket.xcelerate.asset.AssetType.getAssetClass(AssetType.java:262)
  at com.openmarket.xcelerate.asset.Asset.CreateIAsset(Asset.java:370)
  at com.openmarket.xcelerate.asset.Asset.CreateIAsset(Asset.java:355)
  at com.fatwire.assetapi.def.AssetTypeDefManagerImpl.findByName(AssetTypeDefManagerImpl.java:112)
  at jsp_servlet._jsp._cs_deployed._ui._data._site.__getpreviewabletypes._jspService(__getpreviewabletypes.java:117)
  at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
  at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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