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NullPointerException when Installing ODI 12.2.1.3.0 on Windows 10 (Doc ID 2537760.1)

Last updated on MAY 14, 2019

Applies to:

Oracle Data Integrator - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to install ODI 12.2.1.3.0 on Windows 10, the following error occurs.

[2019-05-01T10:24:50.611+01:00] [as] [ERROR] [INST-3004] [oracle.as.install.engine.modules.presentation] [host: <MACHINE_NAME>] [nwaddr: <IP_ADDRESS>] [tid: <TID>] [userId: <USERID>] [ecid: <ECID>] Runtime error occured while loading page : AutoUpdatePage
[2019-05-01T10:24:50.611+01:00] [as] [ERROR] [] [oracle.as.install.engine.modules.presentation] [host: <MACHINE_NAME>] [nwaddr: <IP_ADDRESS>] [tid: <TID>] [userId: <USERID>] [ecid: <ECID>] [[
java.lang.reflect.InvocationTargetException
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at oracle.as.install.engine.modules.presentation.util.PageSequenceGenerator.getWizardPageInstance(PageSequenceGenerator.java:478)
  at oracle.as.install.engine.modules.presentation.util.PageSequenceGenerator.getNextWizardPageInstance(PageSequenceGenerator.java:432)
  at oracle.as.install.engine.modules.presentation.util.PageSequenceGenerator.getNextPageSequence(PageSequenceGenerator.java:284)
  at oracle.as.install.engine.modules.presentation.util.PageSequenceGenerator.getSequence(PageSequenceGenerator.java:188)
  at oracle.as.install.engine.modules.presentation.action.LaunchWizardAction.execute(LaunchWizardAction.java:292)
  at oracle.as.install.engine.modules.presentation.util.ActionQueue.run(ActionQueue.java:70)
  at oracle.as.install.engine.modules.presentation.PresentationModule.prepareAndRunActions(PresentationModule.java:281)
  at oracle.as.install.engine.modules.presentation.PresentationModule.launchModule(PresentationModule.java:235)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at oracle.as.install.engine.InstallEngine.launchModule(InstallEngine.java:580)
  at oracle.as.install.engine.InstallEngine.processAndLaunchModules(InstallEngine.java:522)
  at oracle.as.install.engine.InstallEngine.startOperation(InstallEngine.java:471)
  at oracle.sysman.oio.oioc.OiocOneClickInstaller.main(OiocOneClickInstaller.java:717)
Caused by: java.lang.NullPointerException
  at sun.awt.shell.Win32ShellFolder2.access$200(Win32ShellFolder2.java:72)
  at sun.awt.shell.Win32ShellFolder2$1.call(Win32ShellFolder2.java:242)
  at sun.awt.shell.Win32ShellFolder2$1.call(Win32ShellFolder2.java:237)
  at java.util.concurrent.FutureTask.run(FutureTask.java:266)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
  at sun.awt.shell.Win32ShellFolderManager2$ComInvoker$3.run(Win32ShellFolderManager2.java:556)
  at java.lang.Thread.run(Thread.java:748) ]]
[2019-05-01T10:24:50.627+01:00] [sysman] [ERROR] [] [oracle.sysman.oii.oiio.oiiol.OiiolTextLogger] [host: <MACHINE_NAME>] [nwaddr: <IP_ADDRESS>] [tid: <TID>] [userId: <USERID>] [ecid: <ECID>] [ERROR]: Installer has encountered an internal Error. Contact Oracle support with details
[2019-05-01T10:24:50.627+01:00] [as] [ERROR] [] [oracle.as.install.engine] [host: <MACHINE_NAME>] [nwaddr: <IP_ADDRESS>] [tid: <TID>] [userId: <USERID>] [ecid: <ECID>] [ERROR]: Installer has encountered an internal Error. Contact Oracle support with details
[2019-05-01T10:24:50.627+01:00] [sysman] [ERROR] [] [oracle.sysman.oii.oiio.oiiol.OiiolTextLogger] [host: <MACHINE_NAME>] [nwaddr: <IP_ADDRESS>9] [tid: <TID>] [userId: <USERID>] [ecid: <ECID>] [EXCEPTION]:java.lang.reflect.InvocationTargetException
[2019-05-01T10:24:50.627+01:00] [as] [ERROR] [] [oracle.as.install.engine] [host: <MACHINE_NAME>] [nwaddr: <IP_ADDRESS>] [tid: <TID>] [userId: <USERID>] [ecid: <ECID>] [EXCEPTION]:java.lang.reflect.InvocationTargetException 

Cause

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In this Document
Symptoms
Cause
Solution


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