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ODTU error - protocol_version problem with java TLS (Doc ID 2540821.1)

Last updated on SEPTEMBER 23, 2019

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 WCC/UCM version, Fusion Application Integration

ACTUAL BEHAVIOR
---------------
Some Java programs not working. Running the Oracle Document Transfer Utility (ODTU) is failing.

ERROR:
-----------------------
Error - javax.net.ssl.SSLException: Received fatal alert: protocol_version

IdcClientException Caught ...
oracle.stellent.ridc.protocol.ProtocolException: javax.net.ssl.SSLException: Received fatal alert: protocol_version
  ...
Caused by: javax.net.ssl.SSLException: Received fatal alert: protocol_version

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Oracle Document Transfer Utility ping command with the RIDC jar file:
 java.exe -classpath oracle.ucm.fa_client_11.1.1.jar oracle.ucm.client.UploadTool --url=https://<POD_Name>.fa.<Data_Center>.oraclecloud.com/_dav/cs/idcplg --username= --password= -ping -verbose

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot can not upload documents to the content server using ODTU.

Changes

 TLS 1.0 and 1,1 were disabled.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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