Oracle Access Manager 12c (0AM 12.2.1.3.x) - Incorrect Error Code Reported During Authentication When User Account is Locked in OID
(Doc ID 2542115.1)
Last updated on SEPTEMBER 07, 2023
Applies to:
Oracle Access Manager - Version 12.2.1.3.180904 and laterOracle Virtual Directory - Version 12.2.1.0.0 and later
Information in this document applies to any platform.
Oracle is not responsible for instructions/information from 3rd party sites that may be contained in this KM note
Symptoms
Oracle Access Manager 12c (0AM 12.2.1.3.x) - Incorrect Error Code Reported During Authentication When User Account is Locked in OID
- When attempting to authenticate a user in OAM whose account is locked in Oracle Internet Directory (OID), the authentication fails with an invalid username/password rather than an account locked error.
- For a short time after the start of the OAM managed server, the User Account Locked or Disabled message will be returned, but after a few minutes authentication for the same user will fail with an invalid username or password message.
- The authentication fails with the following message being logged in the OAM server diagnostic log (at TRACE:1 level):
- Command line ldapbind commands fail consistently reporting that the user account is locked.
Changes
Cause
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In this Document
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Cause |
Solution |
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