OIM Task Was Released After It Was Claimed
(Doc ID 2560585.1)
Last updated on OCTOBER 08, 2021
Applies to:Identity Manager - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 11g]
Identity Manager - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
You have assigned a human task to a group and you observe the following behavior:
- You've assigned the task to ApproverGroup.
- When a request is generated, a member of ApproverGroup, user A, opens the request in Pending Approvals and clicks Claim.
- After some period of time, user A goes back to update the request and notes that he must claim it again.
You are unable to reproduce this at will, and note no errors in the logs. You would like the request to remain assigned, ie claimed, and wonder if this is perhaps some configuration issue.
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