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Trying to Edit Some Pages Causes the Cursor to Spin and Then Nothing Happens (Doc ID 2561157.1)

Last updated on JULY 08, 2021

Applies to:

Oracle WebCenter Portal - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Unable to edit pages in a Portal.
Attempting to edit pages causes the cursor to spin for a minute then returns to the pointer cursor like nothing ever happened.


ERROR

The following error is observed in the Portal diagnostic log file:

 

[WC_Spaces1] [ERROR] [] [oracle.portlet.binding] [tid: [ACTIVE].ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: [USERNAME]] [ecid:[ECID],0] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: [DSID]] An error has occurred for Portlet Binding portlet6080296776.[[
oracle.adf.model.portlet.binding.PortletBindingException: The metadata for portlet binding portlet6080296776 was not found in MDS.
       at oracle.adf.model.portlet.binding.PortletBinding._initModel(PortletBinding.java:545)
       at oracle.adf.model.portlet.binding.PortletBinding.initModel(PortletBinding.java:976)
       at oracle.adf.model.portlet.binding.PortletBinding.getPortletModel(PortletBinding.java:604)
       at oracle.adf.view.rich.component.portlet.PortletBase.getPortletModel(PortletBase.java:648)
...

Caused by: oracle.portlet.client.persistence.PersistenceNotFoundException: mdsId=/oracle/adf/portlet/scopedMD/[PORTAL_ID]/portlets/PORTLET_NAME_7811c005_101e_43e1_a9ff_e79951bba3ea.pxml not found
       at oracle.portlet.client.persistenceimpl.mds.MDSPersistenceContext.getInternal(MDSPersistenceContext.java:641)
       at oracle.portlet.client.persistenceimpl.mds.MDSPersistenceContext.get(MDSPersistenceContext.java:596)
       at oracle.portlet.client.beanimpl.persistence.PersistenceBeanFactory.getExisting(PersistenceBeanFactory.java:250)
       at oracle.portlet.client.beanimpl.persistence.PersistenceBeanContext.getExisting(PersistenceBeanContext.java:110)
...

Caused by: oracle.mds.core.MetadataNotFoundException: MDS-00013: no metadata found for metadata object "/oracle/adf/portlet/scopedMD/[PORTAL_ID]/portlets/PORTLET_NAME_7811c005_101e_43e1_a9ff_e79951bba3ea.pxml"
MDS-00201: PDocument not found in MetadataStore : [store-type=DBMetadataStore app-name=webcenter repository-name=mds-SpacesDS partition-name=webcenter]
       at oracle.mds.core.MetadataObject.getBaseMO(MetadataObject.java:1930)
       at oracle.mds.core.MDSSession.getBaseMO(MDSSession.java:5434)
       at oracle.mds.core.MDSSession.getMetadataObject(MDSSession.java:2425)
       at oracle.portlet.client.persistenceimpl.mds.MDSSessionWrapper.getBaseReadOnlyMO(MDSSessionWrapper.java:256)
       at oracle.portlet.client.persistenceimpl.mds.MDSPersistenceContext.getInternal(MDSPersistenceContext.java:626)
       ... 192 more

 

 

STEPS

The issue can be reproduced at will with the following steps:

 

  1. Connect to WebCenter portal.

  2. Attempt to edit a page.
    Here you will see the cursor spinning and not being able to edit the page.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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