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Dynamic Conversion (DC) Unable to Convert TIFF File with ZIP Compression: Failed to export document 'XXXXXXX' using template '' and layout ''. Export process: 'hcexport' (Doc ID 2563882.1)

Last updated on APRIL 01, 2021

Applies to:

Oracle WebCenter Content - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

WebCenter Content Server version 12.2.1.3.0

Error generated when attempting to convert TIFF file with ZIP compression:

Failed to export document 'XXXXXXX' using template '' and layout ''. Export process: 'hcexport'

Working as expected with standard TIFF or TIFF file with  group 3 or Group 4 compression.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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