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OPSS - Unable Login to Identity Cloud Server Observing JPS-04560: SSO provider cannot initiate SSO process: login Error (Doc ID 2564797.1)

Last updated on AUGUST 18, 2021

Applies to:

Oracle Platform Security for Java - Version All and later
Information in this document applies to any platform.

Symptoms

Unable Login to Identity Cloud Server Observing JPS-04560: SSO provider cannot initiate SSO process: login Error:

[2019-05-09T14:06:13.361+00:00] [METADEVO_server_1] [ERROR] [] [oracle.ics.webconsole] [tid: [ACTIVE].ExecuteThread: '47' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <ID>] [ecid: <ECID>] [APP: <APPLICATION>] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] EXC_UNEXPECTED_AUTHENTICATION_ERROR[[
oracle.adf.share.security.ADFSecurityRuntimeException: Unexpected authentication error. JPS-04560: SSO provider cannot initiate SSO process: login.
  at oracle.adf.share.security.providers.jps.JpsAuthenticationService.login(JpsAuthenticationService.java:93)
  at oracle.adfinternal.controller.security.AuthenticationHandler.authenticate(AuthenticationHandler.java:97)
  at oracle.adfinternal.controller.security.AuthenticationHandler.authenticate(AuthenticationHandler.java:53)
  at oracle.adfinternal.controller.state.ControllerState.checkPermission(ControllerState.java:935)
  at oracle.adfinternal.controller.state.ControllerState.initializeState(ControllerState.java:960)
  at oracle.adfinternal.controller.state.ControllerState.synchronizeStatePart2(ControllerState.java:587)
  at oracle.adfinternal.controller.application.SyncNavigationStateListener.afterPhase(SyncNavigationStateListener.java:85)
  at oracle.adfinternal.controller.lifecycle.ADFLifecycleImpl$PagePhaseListenerWrapper.afterPhase(ADFLifecycleImpl.java:539)
  at oracle.adfinternal.controller.lifecycle.LifecycleImpl.internalDispatchAfterEvent(LifecycleImpl.java:124)
  at oracle.adfinternal.controller.lifecycle.LifecycleImpl.dispatchAfterPagePhaseEvent(LifecycleImpl.java:172)
.................
Caused by: oracle.security.jps.service.sso.SsoServiceException: JPS-04560: SSO provider cannot initiate SSO process: login.
  at oracle.security.jps.internal.sso.SsoServiceImpl.login(SsoServiceImpl.java:143)
  at oracle.adf.share.security.providers.jps.JpsAuthenticationService.login(JpsAuthenticationService.java:89)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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