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Webgate Edithttpconf Crash On Windows Environment (Doc ID 2577687.1)

Last updated on AUGUST 21, 2019

Applies to:

Oracle Access Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, Admin of iAS Web Server

ACTUAL BEHAVIOR
----------------------
Customer installed webgate and as part of deployment executed the Edithttpconf script to configure the webgate..

Installed Oracle Http Server on new machine with Windows Server 2016 64 bit. After installing, during webgate deployment to run the  edithttpconf as said in instruction, a pop up shows "EdithttpConf.exe has stopped working" and the windows event viewer has logs :

Faulting application name: EditHttpConf.exe, version: 0.0.0.0, time stamp: 0x5995ac35
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0xc0000409
Fault offset: 0x00000000000740c4
Faulting process id: 0x1280
Faulting application start time: 0x01d542c935df291e
Faulting application path: C:\Oracle\Middleware\Oracle_Home\webgate\ohs\tools\EditHttpConf\EditHttpConf.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCR110.dll
Report Id: 31cb68c4-8bc9-4f75-a516-1b8a2bd75e97
Faulting package full name:
Faulting package-relative application ID:

Documentation used
https://docs.oracle.com/middleware/12212/lcm/install-ohs/GUID-2CBE512D-F013-48B6-890D-4D16BF295957.htm#WTINS1006

Note: This issue is specific to windows environment only.


EXPECTED BEHAVIOR
-----------------------
Need to be able to run Edithttpconf without issue to successfully configure Webgate with the OHS on windows server machine.



Cause

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In this Document
Symptoms
Cause
Solution
References


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